Privacy Policy

1. Introduction

Welcome to Guia Clara. We are committed to protecting the privacy of everyone interacting with our tax analytics and support services. This policy explains how we collect, use, disclose, and safeguard your personal information.

2. Data Controller

The data controller is Guia Clara, operating at guiaclara.com, located at Sagrada Familia, 401 Mallorca Street, 08013 Barcelona, Spain. Business ID: U16612848.

3. Information We Collect

Depending on your interactions, we may collect:

• Identity details (name, position, organization)
• Contact data (email address, telephone number)
• Technical data (IP address, browser type, device identifiers)
• Usage data (pages visited, time spent, navigation paths)
• Communications (messages, inquiries, form submissions)

4. Purpose of Processing

We process your personal data for the following purposes:

• Providing and improving our tax analytics and support services
• Responding to inquiries and managing requests
• Sending administrative notifications and updates
• Complying with legal and regulatory obligations
• Protecting our rights and interests

5. Legal Basis for Processing

We rely on the following legal grounds under applicable data protection laws:

• Your consent, where requested
• Performance of a contract to which you are a party
• Compliance with a legal obligation
• Our legitimate interests, such as service improvement and security

6. Data Sharing and Transfers

We may share your data with trusted service providers for hosting, analytics, and customer support. Where transfers occur outside the European Economic Area (EEA), we implement appropriate safeguards such as standard contractual clauses.

7. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet statutory requirements. Retention periods vary by data type and legal requirement.

8. Your Rights

Under applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please submit a request via our contact form with sufficient details to verify your identity.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Enable core website functionality
• Remember your preferences
• Analyze site usage and performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.

10. GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR) for residents of the EEA. We implement data minimization, transparency, and accountability principles. A Data Protection Officer can be reached at our registered address.

11. Security Measures

We deploy technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Measures include encryption, access controls, and regular security assessments.

12. Contact Information

If you have questions or concerns about this privacy policy or our practices, please contact us at:

Guia Clara
Sagrada Familia, 401 Mallorca Street, 08013 Barcelona, Spain
Phone: +34626651826
Business ID: U16612848

13. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The current version is effective from 2025. We encourage you to review it periodically.